Privacy Policy

Privacy Policy

Last Updated: 24th March 2025

Welcome to IMMERSE LAUNDRYCARE AND DRY CLEANING PRIVATE LIMITED (“iLaundry“, “we”, “us”, “our”). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website and mobile application (“Services”) to schedule laundry pickups. We are committed to protecting your privacy in accordance with applicable Indian laws and regulations.

  • Contact Information: Your mobile number, your name.
  • Location Data: Your service address or location information provided.
  • Usage Information: Data related to your interactions with our website and app.
In the future, should we introduce prepaid products or services on our platform, additional information may be collected as necessary (such as payment details). Any such data collection will be subject to updated terms in this Privacy Policy.

  • Facilitate the scheduling of laundry pickups.
  • Process and manage your service requests.
  • Communicate with you regarding your service, including pickup confirmations, updates on service timelines, and customer support.
  • Improve and personalize our services.
  • Comply with legal obligations.

We do not sell or rent your personal data. We may share your information in the following circumstances:
  • Service Providers: With trusted third-party vendors who support our operations under strict confidentiality agreements.
  • Legal Compliance: When required by law or to protect our rights, property, or safety.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

IMMERSE LAUNDRYCARE AND DRY CLEANING PRIVATE LIMITED

No. 75/76, Ramasandra Village, Kengeri Satellite Town, Bengaluru - 560060, Karnataka

Email: contactus@ilaundry.in

Phone: +91 93535 15319